Privacy Policy

1. Introduction

AllinB2C.ai (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform, use our services, or interact with our website.

By using the AllinB2C.ai platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our services.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, phone number, company name, job title, and business registration details.
• Profile Information: Profile photo, business category, product listings, trade history, and supplier/buyer ratings.
• Verification Documents: Business licenses, tax identification numbers, identity documents, and proof of address for supplier verification.
• Communication Data: Messages sent through our platform, RFQ responses, and customer support inquiries.
• Payment Information: Billing address, transaction details, and payment method information (processed securely by our payment partners).

Automatically Collected Information

When you access our platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our B2B trade platform
• To verify supplier credentials and ensure platform trust
• To process transactions and facilitate trade between buyers and suppliers
• To communicate with you about your account, transactions, and platform updates
• To personalize your experience and recommend relevant products and suppliers
• To detect and prevent fraud, abuse, and security incidents
• To comply with legal obligations and enforce our Terms of Service

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Contractual Necessity: To perform our contract with you and provide our services.
• Legitimate Interests: To improve our platform, prevent fraud, and ensure security.
• Consent: For marketing communications and non-essential cookies.
• Legal Obligation: To comply with applicable laws and regulations.

5. Data Sharing and Disclosure

We may share your information with:

• Other Users: Your business profile and product listings are visible to other platform users as part of the trade ecosystem.
• Service Providers: Third-party vendors who help us operate our platform (payment processors, cloud hosting, analytics providers).
• Logistics Partners: Shipping and logistics providers to facilitate order fulfillment.
• Legal Authorities: When required by law or to protect our rights and safety.

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may retain certain information longer for legal, accounting, or compliance purposes.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data (subject to legal obligations).
• Right to Restrict Processing: Request limitation of how we use your data.
• Right to Data Portability: Request transfer of your data to another service provider.
• Right to Object: Object to processing for direct marketing or legitimate interests.

To exercise any of these rights, please contact us at support@allinb2c.ai. We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption at rest and in transit, access controls, regular security audits, and employee training on data protection.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place for international data transfers, including Standard Contractual Clauses (SCCs) for transfers from the EEA.

10. Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@allinb2c.ai
• Data Protection Officer: dpo@allinb2c.ai