Frequently Asked Questions

AllinB2C.ai is a global B2B trade platform that connects verified suppliers with buyers worldwide. We provide tools for sourcing, RFQ management, logistics orchestration, payment processing, and trade automation — all in one unified platform.

Click the "Register" button on our homepage. You can sign up as either a buyer or a supplier. Provide your business details, email address, and create a password. Suppliers will need to complete a verification process to activate their storefront.

Creating an account and browsing products is free. Buyers can submit RFQs at no cost. Suppliers pay a commission on successful transactions or can choose a premium subscription plan for additional features and visibility.

We operate globally, serving businesses in over 50 countries. Our platform supports 7 languages (English, Persian, Chinese, Arabic, Russian, German, Turkish) and multiple currencies.

You can browse our product catalog by category, use the search bar to find specific products, or submit an RFQ (Request for Quotation) to receive offers from relevant suppliers. Our AI-powered supplier matching can also recommend suppliers based on your requirements.

Submit a detailed request specifying the products, quantities, specifications, and delivery requirements. Qualified suppliers will respond with quotes within your specified timeframe. You can compare quotes, negotiate terms, and select the best offer.

Yes. All suppliers on our platform undergo a verification process that includes business license validation, identity verification, and background checks. Verified suppliers display a badge on their profile.

We support bank transfers, letters of credit, and escrow services. Payment terms are negotiated between buyers and suppliers. Our platform offers secure payment processing through trusted third-party partners.

Our Buyer Protection program covers you. If products don't match the agreed specifications, you can file a dispute. We offer inspection services and mediation to resolve quality issues.

Register as a supplier, complete your business profile, and submit the required documentation (business license, tax ID, product catalog). Our verification team will review your application within 3-5 business days.

Access to a global buyer network, RFQ matching, AI-powered product recommendations, logistics integration, payment protection, and analytics tools to track your performance.

Basic supplier listings are free. We offer tiered subscription plans with additional features such as priority visibility, advanced analytics, and dedicated account management. Transaction fees apply to completed sales.

Payments are processed through our secure payment system. Settlement terms are agreed upon during the transaction. Standard settlement periods range from 7-30 days after order confirmation.

We offer integrated logistics services through our provider network. You can compare shipping options, get real-time quotes, and track shipments directly from the platform.

We support sea freight (FCL/LCL), air freight, express courier, and rail freight depending on the origin and destination. Our logistics partners include major carriers and freight forwarders.

Shipping costs depend on the weight, volume, origin, destination, and shipping method. You can get instant quotes from multiple logistics providers through our platform.

Click "Forgot Password" on the login page. Enter your registered email address, and we'll send you a password reset link. Follow the instructions to create a new password.

Yes. We use industry-standard encryption (SSL/TLS) for data transmission, encrypt sensitive data at rest, and implement strict access controls. We are GDPR compliant and regularly undergo security audits.

Yes. Contact our support team to request account deletion. Note that some data may be retained for legal and compliance purposes as outlined in our Privacy Policy.